Deerbrook Mall FAQs
GENERAL INFORMATION
Deerbrook Mall’s hours are Monday–Thursday: 11AM–8PM, Friday–Saturday: 11AM–9PM, and Sunday: 11AM–6PM.
The phone number for Deerbrook Mall is 281.446.6626.
Deerbrook Mall’s address is 20131 Highway 59 N., Humble, TX 77338.
To get to Deerbrook Mall, you should take the Highway 59 North, Humble Exit to Eastex Fwy Rd
Deerbrook Mall is located 4 miles from Houston.
Yes, mall walkers can enter Deerbrook Mall prior to its opening through the AMC Theatres parking garage starting at 8AM.
You can find job openings for Deerbrook Mall at www.shopdeerbrookmall.com/en/jobs.
No, only service animals are permitted at Deerbrook Mall.
Yes, backpacks are allowed at Deerbrook Mall.
At Deerbrook Mall, minors should be accompanied by an adult.
No smoking is allowed within 25 feet of the entrances to Deerbrook Mall.
No, scavenger hunts are not allowed at Deerbrook Mall.
Yes, Deerbrook Mall is located five miles from George Bush Intercontinental Airport and its surrounding hotels.
You can find information about local attractions near Deerbrook Mall by visiting the City of Humble website at https://www.cityofhumbletx.gov/discover-humble/.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Deerbrook Mall are located on the upper level food court and at the entrance from the AMC Theatres parking garage.
The family restrooms at Deerbrook Mall are located on the upper level food court and at the entrance from the AMC Theatres parking garage.
No, there is not a place dedicated to nursing at Deerbrook Mall.
General seating is available in every courtyard at Deerbrook Mall.
SERVICES
Yes, the Children’s Play Area for Deerbrook Mall is located in the courtyard across from Dick’s Sporting Goods on the First Level.
Yes, there are children’s activities at Deerbrook Mall, including the Play area, Candeeland, and Round 1.
Yes, there are designated drop off or pick up locations for rideshare at Deerbrook Mall, located at Entrance 1.
No specific taxi services is available for Deerbrook Mall.
Yes, there is a movie theater at Deerbrook Mall, an AMC Theaters.
No, there is not a farmers market at Deerbrook Mall.
No, there is not a dog park at Deerbrook Mall.
No, there is not a carousel at Deerbrook Mall.
No, there are no electric scooters at Deerbrook Mall.
Yes, Deerbrook Mall provides massage chairs for visitors by Barnes & Noble and by the Lower Level Macy’s courtyard.
No, gift wrapping is not available at Deerbrook Mall.
There isn’t a lawn around Deerbrook Mall.
Yes, Macy’s has locations and there are locations in the AMC parking garage.
No, there are not any shuttle services for Deerbrook Mall.
Yes, Deerbrook Mall offers jump starts; please contact security by calling 281.446.7531.
The lost vehicle protocol at Deerbrook Mall is to contact Security Dispatch and they will assist you.
The towing protocol at Deerbrook Mall is that Humble Towing will respond to vehicles left unattended for 72 hours.
No, Deerbrook Mall does not have a foreign currency exchange.
No, there is not a sales tax return service for international travelers at Deerbrook Mall.
STORES & DINING OPTIONS
No, there is no outdoor dining at Deerbrook Mall.
Yes, Deerbrook Mall has options for group dining at Longhorn Steakhouse.
PARKING & VALET
Yes, Deerbrook Mall offers on-site parking in the parking lot and parking garage.
There is not a fee to park at Deerbrook Mall.
No, Deerbrook Mall does not offer valet parking anywhere in the center.
Yes, there are charging stations located outside Supernova Furniture, Macy’s, Dick’s Sporting Goods, and in the AMC Theatres parking garage.
No, there is not preferred family parking at Deerbrook Mall.
SECURITY
You can contact mall security at Deerbrook Mall at 281.446.7531; it is located at the first door on the left when entering from the AMC Theatres parking garage.
The lost and found at Deerbrook Mall is with the Security Office.
Yes, Deerbrook Mall offers safety escorts; please contact security dispatch at 281.446.7531.
Yes, Deerbrook Mall offers police assistance; please contact security dispatch at 281.446.7531.
Please call 911 in case of emergency as Deerbrook Mall does not offer medical assistance.
Yes, Deerbrook Mall has a K-9 program to support a gun-free zone.
AMENITIES
Yes, non-electric wheelchairs are free to rent from the Security Office at Deerbrook Mall. A form of ID will be needed.
Yes, strollers are available to rent at Deerbrook Mall at the entrance by Barnes & Noble and the entrances by Macy’s.
The elevators at Deerbrook Mall are in the common area between JCPenney and Dillard’s, and next to the Dick’s Sporting Goods interior entrance.
No, charging stations aren’t available at Deerbrook Mall.
The ATMs at Deerbrook Mall are located near the entrance at the lower-level parking garage and in the upper-level Food Court by Dippin Dots.
No, there is no FedEx, UPS, or USPS drop off at Deerbrook Mall.
Yes, there are bike racks at Deerbrook Mall at the Round 1 entrance and in the AMC parking garage entrance.
No, there are not posted transportation schedules available for Deerbrook Mall.
MALL FEEDBACK
Deerbrook Mall has their management office behind the escalators near Barnes & Noble.
You can submit feedback about Deerbrook Mall at deerbrookadmin@ggp.com.